PRIVACY POLICY

Last Updated: August 21, 2026

Cipollina Gourmet Italian Market respects your privacy and is committed to protecting the personal information you provide when visiting our website, placing an order, subscribing to communications, or contacting us.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Place an online order
Request pickup, delivery, or shipping
Submit a contact form
Make a catering inquiry or order
Subscribe to our email list
Create or use a customer account, if available
Contact us regarding an order or service

This information may include your name, email address, telephone number, billing address, delivery or shipping address, order details, and other information necessary to provide the requested service.

Payment Information

When you make a purchase through our website, payments are processed by the payment services available on our website or by other authorized payment providers.

Payment information may be collected and processed directly by payment providers in accordance with their own privacy and security practices.

Cipollina Gourmet Italian Market does not intentionally store complete payment card information on its own systems when payment information is handled by an authorized third-party payment processor.

How We Use Your Information

We may use information collected through our website to:

Process and fulfill orders
Arrange pickup, local delivery, or nationwide shipping
Process payments and refunds
Communicate with you about an order
Respond to questions and customer service requests
Process catering inquiries and orders
Send newsletters, promotions, or updates when you have chosen to receive them
Improve our website, products, services, and customer experience
Prevent fraudulent or unauthorized transactions
Maintain business and transaction records
Comply with applicable legal obligations
Email Marketing

If you subscribe to receive news, promotions, product updates, or other marketing communications from Cipollina Gourmet Italian Market, we may use your email address to send those communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.

Unsubscribing from promotional communications will not prevent us from sending transactional or service-related communications regarding an order you have placed.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to help the website function, remember preferences, understand how visitors interact with the site, improve performance, and support certain marketing or analytics features.

Some cookies may be necessary for functions such as online ordering, shopping carts, security, or account access.

Other cookies may be provided by third-party services integrated into our website.

Where required, visitors may be provided with options to manage certain cookie preferences.

Website Analytics

We may use analytics tools to understand how visitors use our website, including which pages they visit, how they reach the website, and how they interact with its features.

This information helps us improve the performance, usability, and effectiveness of our website.

Wix & Website Services

Our website is built and hosted using Wix.

Wix and services integrated with the Wix platform may process certain information necessary to host the website, provide online ordering and e-commerce functionality, maintain website security, process transactions, provide analytics, or operate other website features.

Information processed by these third-party providers is also subject to their applicable privacy policies and terms.

Sharing of Personal Information

Cipollina Gourmet Italian Market does not sell your personal information for money.

We may share information when reasonably necessary with service providers that assist us in operating our business and fulfilling customer requests.

These providers may include:

Website and hosting providers
Payment processors
Shipping carriers
Delivery providers
Email and marketing service providers
Analytics providers
Technology and security providers
Professional advisers or service providers when reasonably necessary

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our business, customers, rights, property, or security.

Order, Delivery & Shipping Information

When you place an order, we use the information you provide to prepare and fulfill your purchase.

For delivery or shipping orders, necessary information such as your name, address, telephone number, and relevant delivery information may be shared with the delivery service or shipping carrier responsible for completing your order.

Third-Party Links & Services

Our website may contain links to or integrations with third-party websites and services.

Cipollina Gourmet Italian Market is not responsible for the privacy practices of independently operated third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal, accounting, or regulatory obligations.

Security

We take reasonable administrative and technical measures to help protect personal information.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Children's Privacy

Our website and online ordering services are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13.

If we learn that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to delete it.

Your Privacy Choices

Depending on applicable law and the circumstances, you may have rights or choices regarding certain personal information we maintain about you.

You may contact us to request information about your personal information, request correction or deletion where applicable, or ask questions about how your information is handled.

Certain information may need to be retained when required for legitimate business, transaction, tax, accounting, fraud-prevention, or legal purposes.

Do Not Track & Browser Privacy Signals

Some browsers and devices provide privacy preference signals or settings.

Our website and third-party services may respond to these signals differently depending on their functionality and applicable legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, services, or legal requirements.

When the policy is updated, the revised version will be posted on this page and the “Last Updated” date will be changed.

If you have questions about this Privacy Policy or how Cipollina Gourmet Italian Market handles personal information, please contact us through our website or at:

Cipollina Gourmet Italian Market
116-09 Queens Boulevard
Forest Hills, NY 11375
United States